Liz Keogh

Liz Keogh is a Lean and Agile consultant based in London. She is a well-known blogger and international speaker, a core member of the BDD community and a contributor to a number of open-source projects including JBehave. She specializes in helping people use examples and stories to communicate, build, test and deliver value, particularly when faced with high risk and uncertainty.

Liz's work covers topics as diverse as story-writing, haiku poetry, Cynefin and complexity thinking, effective personal feedback and OO development, and she has a particular love of people, language, and choices. She has a strong technical background with over 15 years experience in delivering value and coaching others to deliver, from small start-ups to global enterprises. Most of her work now focuses on Lean, Agile and organizational transformations, and the use of transparency, positive language, well-formed outcomes and safe-to-fail experiments in making change innovative, easy and fun.

NewCrafts 2016


Cognitive Cynefin: How language and bias keep us complicated

  • keynote
  • Agile
  • Practices
  • Design
  • People

For millenia, human beings have survived by learning, then applying our learning to different contexts.

We're so good at it that we're driven to find those patterns, even when they don't exist.

Our desire for the predictable suffuses everything we do; our beliefs, our behaviour and even our identity.

From cognitive bias to the metaphors that underlie our language, we create constructs of words and imagination that keep us from innovating and yet, they're the same constructs that help us move forward in uncertainty. Without them, we'd be unable to make decisions at all.

In this talk we look at how our language and perceptions hold us back, and how changing the things we say and the way we look at the world might help us become more resilient, happy and innovative.

Room: keynote - Time: 5/13/2016 9:30:00 AM